Privacy Policy

Updated: 28th June 2018.

International Padel Tennis Events– Privacy Statement

We all have the fundamental right to the protection of our personal data. This implies the possibility to control what is done with this data, in other words, to know who has information about us, what that information is, where it comes from, the purpose of collecting such information and to whom it is communicated, in as much as this is information that does not belong to the person who manages it, but to the owner of the data.

We respect privacy and your rights to control your personal data. Our principle guidelines are simple. We will be clear about the data we collect and why. Your data is carefully protected by us. We do not and will not sell your data to third parties.

The prime purpose of collecting your data is to deliver your Barcelona + Padel Tennis experience. Whether it is a “Premium Experience”  or a “Custom Package”  , we want to ensure that we continue to meet you.

This Privacy Statement (the ‘Statement’) explains the personal information we collect from you, either directly or indirectly, and how we will use it. Personal information is any information that can be used to identify you or that we can link to you. The Statement also elaborates on the choices you can make about the data we collect, and how you can control these decisions. Please read this Statement carefully to understand how we may collect, use and share your personal information. The terms ‘we’, ‘us’, are each intended as reference to International Padel Tennis Events  “IPTEvents” registered by Adalis Facenda Paolini . NIF 79030453S

The Types of Personal Information We Collect

Information you provide to us

We collect information you voluntarily provide to us, such as your name, gender, nationality, date of birth, address, phone number, email address and any relevant information; for instance, when you want to know more about us or book our services.

You as The User: Guarantees that you are i over 18 years of age or the father or mother or legal guardian in case the information provided is of a minor and that the information provided to IPTEvents  is true, accurate, complete and updated. For these purposes, the User is responsible for the truthfulness of all the data communicated and will keep the information provided in a timely manner, in a way that responds to their real situation.

Information we collect automatically

We automatically collect information about you such as information collected by cookies and similar technologies when you use, access or interact with us via our websites. We may, for example, collect information about the type of device you use to access our websites, the operating system and version, your IP address, your general geographic location, as indicated by your IP address, your browser type, the webpages you view on our websites, whether you interact with content available on our websites and how.

Information obtained from other sources

We may receive information about you from social media platforms, for instance, when you interact with us on those platforms. We protect data obtained from third parties according to the practices described in this Statement and we also apply any additional restrictions imposed by the source of data.

Information on children

Although visitors of all ages may navigate through our websites, we do not knowingly collect or request personal information from those under the age of eighteen  without parental consent.

How We Use Personal Information

IPTEvents uses the data we collect to provide you with the services we offer, which includes using data to improve and personalise your experiences. We also use the data to communicate with you, for example, informing you about your upcoming Premium Experience or Custom Package , new products or services available and other types of updates.

IPTEvents uses the data for the following purposes:

Providing our service / operations

We use data (such as age and Padel tennis  level) to run and operate our activities . This processing is done when necessary for the performance of the agreement we have with you.

Customer Support

We use data (such as emails, nationality, telephone number) to respond to customer enquiries. This processing is necessary for the performance of the agreement we have with you, as well as to serve our legitimate interest.

Product Improvement

We continually use data for research purposes and to develop and improve our services, including improving our existing services (level  specific), and adding new services (such as new venues). This processing is necessary to serve our legitimate interest.

Communication, Marketing and Advertising

We use the data we collect to deliver and personalize our communications with you. For example, we may contact you by email or other means of electronic communication to inform you about new “Premium Experience”  or early booking offers. This processing is necessary to serve our legitimate interest. We also use cookies and similar technologies to provide the most relevant IPTEvents advertising to you. For information about managing email subscriptions and promotional communications, please visit the “Your Rights and Choices” section below.

How We May Share Personal Information

IPTEvents does not and will not sell personal information about our customers. We only disclose your data as described in this Statement. We may share information with the following types of third parties:

Third Party Vendors

IPTEvents  uses a variety of third-party vendors to carry out services like website management and hosting, online purchases and shipping, credit card processing and email communications. We only share your personal data as necessary. To complete a transaction, provide a product or service you have requested or authorized and only with vendors or agents working on our behalf for the purposes described in this Statement. In this case, your personal information will be shared with these agents or contractors but only for the purpose of performing services on behalf of IPTEvents and in accordance with this Statement. It is our legitimate interest to process your personal data for these purposes.

Service Partners and Sub-contractors

The nature of our business means we use a number of third party services such as clubs, Padel Tennis coaches, hotels, Restaurants. Your personal information will be shared with these agents or contractors but only for the purpose of performing services on behalf of IPTEvents and in accordance with this Statement. It is our legitimate interest to process your personal data for these purposes.

Compelled Disclosure

When legally required, strictly necessary for the performance of the services or to protect our rights, or the rights of our affiliates or users, we disclose your personal information to law enforcement authorities, investigative organizations, our affiliates or in legal proceedings.

The Legal Bases for Using Personal Information

There are different legal bases that we rely on to use your personal information, namely:

Performance of a contract

The use of your personal information may be necessary to perform the agreement you have with us. For example, to complete your enquiry or purchase of the IPTEvents Service.

Legitimate interests

We may use your personal information for our legitimate interests. For example, we rely on our legitimate interest to analyse and improve our IPTEvents  Services and the content on our website, to send you notifications about IPTEvents  Services or to use your personal information for administrative, fraud detection or legal purposes.

Where we process your personal information based on our legitimate interest and no opt-out mechanism is available to you may exercise your right to object by sending an email to privacy@iptevents.com .

Security, Storage and Retention of Personal Information We Collect

Security

IPTEvents is committed to protecting the security of your personal information. However, while we take reasonable precautions to guard the personal information we collect, no security system is impenetrable.

While no service is completely secure, IPTEvents takes precautionary measures to help prevent information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. For example, we store the personal data you provide on computer systems that have limited access. We also ensure that our third-party data centre vendors provide adequate security measures.

Retention

IPTEvents will retain your personal information for as long as we deem it necessary to provide services to you, to comply with applicable laws (including those regarding document retention), resolve disputes with any parties and otherwise as necessary to allow us to conduct our business. All personal information we retain will be subject to this Privacy Statement and our internal retention guidelines

Your Rights and Choices

Your Rights

We want you to be in control of how your personal information is used by us. Subject to local law, you can do this in the following ways:

You can ask us for a copy of the personal information we hold about you;

You can inform us of any changes to your personal information, or if you want us to correct any of the personal information we hold about you;

In certain situations, you can ask us to erase, block or restrict the personal information we hold about you, or object to particular ways in which we are using your personal information and ask us to stop;

In certain situations, you can also ask us to send the personal information you have given us to a third party.

Where we are using your personal information on the basis of your consent, you are entitled to withdraw that consent at any time. Moreover, where we process your personal information based on legitimate interest or the public interest, you have the right to object at any time to that use of your personal information.

We rely on you to ensure that your personal information is complete, accurate and up to date. Please do inform us promptly of any changes to or inaccuracies in your personal information by contacting registration@iptevents.com.

We will respond to your request as soon as possible but certainly within 30 days. For more information about how you can control the collection and your Communication, Marketing and Advertising Preferences, please see this section below.

We are committed to working with you to obtain a fair resolution of any complaint or concern you may have about our use of your personal information. If, however, you believe that we have not been able to assist with your complaint or concern, you may have the right to file a complaint with the data protection authority in your country (if one exists in your country) or supervisory authority.

Your Communication, Marketing and Advertising Preferences

You can opt out of receiving direct marketing communications from IPTEvents  by following the instructions included in every email newsletter sent to you via the “Unsubscribe” tab . We respect your choice, and we will stop sending you promotional emails once you unsubscribe.

Please note, regardless of your communication settings, we will continue to communicate with you regarding changes to terms and conditions, policy updates, routine customer service messages such as information about current or past purchase, delivery of service, data breaches or other significant information about the service you purchased.

You can adjust the amount of interest based advertising you may receive by changing your cookie settings, changing your device settings, and/or opting out of certain advertising networks. If you have opted out of receiving emails from us, we will not use your email for interest-based advertising activities.

Our Use of Cookies and Other Similar Technologies

We use cookies and similar technologies like pixels, tags, web beacons, and other identifiers to help us personalize our website for you, remember your preferences, understand how users are using our website or app, and help customise our marketing offerings.

Cookies

A cookie is a small data file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. IPTEvents uses both types of cookies. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted. We use the following types of cookies on our website.

Strictly necessary cookies. These cookies are essential for you to browse our website and use its features. Without these cookies, services like shopping baskets cannot be provided.

Performance cookies. These cookies collect information about how you use our websites. This data may be used to help optimize our website and make it easier for you to navigate.

Functional cookies. These cookies allow our websites to remember choices you make while browsing and personalize your experience. We may store your geographic location in a cookie for instance, to ensure that we show you the website relevant to your area.

Third Party cookies. Third party cookies are those placed by websites and/or parties other than IPTEvents. These cookies may be used on our website to improve our products or services or to help us provide more relevant advertising. These cookies are subject to the respective privacy policies for these external services, for example, Facebook Data Use Policy.

 

Analytics cookies. We use analytics cookies, like those offered by Google Analytics, to help us understand things like how long a visitor stays on our website, what pages they find most useful, and how they arrived at marksontennis.com. To learn more about Google Analytics and your data, visit this Google webpage.

IPTEvents  may work with third-party advertisers that use cookies and similar technologies to provide more relevant advertising about IPTEvents  Services on our websites and across the internet. To provide this “interest-based advertising”, parties combine non-personal data about your online activities over time which helps cater advertising that we deliver to you. Examples of this may include a IPTEvents  advertisement on a Facebook page, or a Google owned page such as a search results page or YouTube, or on a site within Google’s advertising network. We do not share your personal information as part of this process. Where necessary, we obtain your consent for this process. At all times, you can opt out of these personalized ads from third-party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt-out pages on the NAI websites and DAA websites. Opting out may make the ads you see across the internet less relevant to you.

If you have opted out of receiving communications from us, we will not use your email for interest-based advertising.

Changes to Our Privacy Statement

IPTEvents  may modify or update this Statement when necessary, to reflect customer feedback and changes in our IPTEvents Service. Please review it regularly. When we update this Statement, we will revise the ‘Last Update’ date at the top of the Statement.

FAQs

The following are basic questions you may have about our privacy statement. We recommend that you read the detailed statement above for additional details.

Why is IPTEvents updating its privacy statement?

We now meet the high standards required by the European Union’s General Data Protection Regulation (GDPR) and have updated our privacy statement to reflect that. We also strive to simplify language and remove jargon, to make our privacy statement easier to read and understand. As from 25 May 2018, the GDPR is binding in its entirety and fully applicable in all EU member countries.

The Regulation represents a paradigm shift, a new way of understanding and safeguarding the right to data protection and, consequently, the entire set of people’s rights and freedoms.

What is the GDPR?

The GDPR is a regulation intended to strengthen and unify data protection for everyone within the European Union (EU). As we believe that all our customers can benefit from its mandates. The GDPR requires greater openness and transparency from companies on how they collect, store and use personal data, while also imposing tighter limits on the use of personal data. You can learn more here.

How often do you anticipate updating your privacy statement?

We will update our privacy statement as necessary to ensure that our policies are in line with international regulations, our product and business practices.

What information does IPTEvents collect about me?

IPTEvents  collects your name, phone number, email address, home address, payment information, Padel Tennis  level, age, gender, health information relevant to our service, location data, IP address, social identifiers, and data provided by cookies and other similar technologies.

Why does IPTEvents  need my information?

IPTEvents  uses data to provide you with the best experience that we offer, which includes using data to improve and personalise your experiences. We also use data to communicate with you, for example, informing you about your new products or services available, security and other types of updates.

How is my information used?

IPTEvents  uses data for the following purposes:

Product Improvement

Future Product Development

Customer Support

Communication and Marketing

How does collecting my information help IPTEvents improve its products?

We use the information to help us ensure we are proving the right products for our customers’ needs.

Does IPTEvents sell information to third parties?

No. We never have. And we never will.

How do I delete my personal data from IPTEvents  and what are the consequences?

You can always send us an email via privacy@iptevents.com  , we will let you know if there are any consequences of this deletion at the time of your request.

Does IPTEvents keep or share my credit card information?

No. It’s only used to process your payment at the time of purchase.

How long does IPTEvents  keep my information?

IPTEvents  retains personal data for as long as necessary to provide services or for other essential purposes such as complying with our legal obligations, and resolving disputes and enforcing our agreements. Because these needs can vary for different data types in the context of different products or services, actual retention periods can vary significantly

How is information stored and secured?

IPTEvents is committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure. For example, we store the personal data you provide on computer systems that have limited access and are in controlled facilities. Any data we transmit over the internet is protected using encryption.

Is IPTEvents using cookies or pixels to gather information?

We use cookies and other similar technologies like pixels, tags and web beacons when you visit our website. By visiting our website you agree to the use of cookies and similar technologies for the purposes described in our privacy statement. This helps us to provide you with the best experience and allows certain parts of our website to function properly. You can always adjust your browser or device settings to not accept cookies and similar technologies if this concerns you.

Does IPTEvents use interest-based advertising?

Yes. We work with third-party advertisers that utilize cookies and similar technologies to provide more relevant advertising about  on IPTEvents  our website and across the internet. To provide interest-based advertising, advertisers combine non-personal data obtained about your online activities over time to customize the advertising delivered to you. We do not share your personal information to do this.

How can I contact IPTEvents if I have questions regarding IPTEvents’ privacy statement?

If you have an IPTEvents  questions about the use of your personal information, please send us an email to privacy@iptevents.com

Close Menu